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SHIPPING TIMES AND COSTS

STANDARD SHIPPING

Free in 3-6 Business days

(US and Canada Only)

EXPRESS SHIPPING

Delivery in 2-4 working days (US and Canada Only)

$ 19.95 (US and Canada Only)

SATURDAY SHIPPING

Delivery is guaranteed on Saturday for orders placed before 2pm EST on weekdays.

$ 30.00 (US and Canada Only)

NEXT DAY SHIPPING

Delivery is guaranteed in the morning of the next business day for orders placed on weekdays before 2pm EST. Orders placed after 2pm EST on Friday or on weekends will be delivered the following Tuesday. (US and Canada Only)

INTERNATIONAL SHIPPING

All International Shipping Costs and times Varies By Country ( Please Contact us for any details or questions if your shipping rates and times are not displayed automatically when placing your order.

You will receive an e-mail containing your Tracking Number once your package has been shipped from our U.S. distribution center. Visit My Order to check the most up-to-date status of your order.

UPS is our courier for all shipments. You will receive an email containing your Tracking Number once your package has been shipped from our U.S. distribution center, approx. 2-3 business days from order date.

Our warehouse is closed for these Holidays. Please plan accordingly as orders will not be shipped out on these dates. All orders are processed automatically and we are unable to expedite or delay shipping times.

WHERE IS MY ORDER

You can check the status of your order and track its delivery at any time. Enter the Order Number that you received via e-mail in the Follow your Order page. If you are a registered user, you can find all information related to the order in your My Account page.

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WHERE IS MY ORDER COMING FROM?

We ship all orders from our New York. distribution center.

CAN I CHOOSE A DELIVERY DATE/TIME?

Unfortunately, it is not possible to choose a specific date and time. 
You can try to contact the UPS (United States: 1 800 782 7892) directly to organize a possible delivery date.

WHAT SHOULD I DO IF MY ORDER HASN’T BEEN DELIVERED YET?

If your order has not been delivered within the estimated period, we suggest that you:

- Check the order status: in the My Orders section for registered users; or by entering the Order Number from the confirmation e-mail in the Track your Order page 
- Check that the address indicated for the delivery is correct 
- In the case of a missed delivery please contact Us (United States: 1 877 406 1839).

For further assistance, contact us, we will be happy to assist you.